At TOOBUR, we guarantee 100% satisfaction. If you are unhappy with the products you have received, please see the following instructions:
All defective products can be exchanged for working products, or you may request a refund. If you have received defective items, please contact us within 60 days after you receive the goods. After we confirm the problem, we will send you a working replacement product or provide you with a refund.
Products that are not defective can be returned for a refund or replacement, even if the goods are returned simply because of personal reasons and not because of TOOBUR-related reasons. However, return requests must be made within 60 days from the shipment arrival date. After all the procedures are completed, you will receive your refund within 3-5 days.
The following information is required when you report the problem:
>Image of defective items if possible
TOOBUR provides a one-year warranty
If have any problems, please feel free to contact us.